Knocknacarra Medical Centre

Fantastic experience: I went to see DR Richard on Monday he is there a few months new to the practiceI have to say he was just Fantastic, I would highly recommend him. Also seen Nurse Jody amazing and so kind to deal with.

Negative experience: Not a place I would recommend. It was handy for me to go as I live in Knockcarra but, you need to know what you have and what you need or you may have to go back multiple times and pay full visit!!! Yiu can never talk to the same GP as none of them work full time! And the last time I went, I was so sick. I could barely walk. I arrived at 4:06pm instead of 4pm. The receptionist told me that when I am late, I need to call them. 6 min!!! The GP did not even call for me at 4pm! Every time I was going there, there was a minimum of 45min of waiting ... did they call me to let me know the GP was late??? The receptionist needs to change job if she does not like to handle people. I changed GP since.

Negative experience: It’s the worst surgery I never do reviews but it’s not right to cancel my appointment that I have been waiting for it exactly for 2 weeks I called on the 28th to see the doctor and the receptionist said they don’t have any available appointments till 11 of November but this morning before my appointment I got a text message saying my appointment is cancelled, every time I call for an appointment they say it’s full so I have to wait for more than a week or two, I will move from this surgery as soon as I can.

Negative experience: Awfully bad at giving appointments and have no solution. Clearly got worse since merging I tried to have my leg looked at for nasty insect bite, I rang them and told that they’ll call back and never did, I even got a text message saying I didn’t show up for appointment. Come on, I wasn’t told that I got a slot. Now I have to spend whole weekend with my swollen leg

Negative experience: Ever since they merged with the other practice service has drastically dropped and wait times have sky rocketed. I was 1.5 hours waiting the last time i was there. Thanksfully I had the time to wait. Today, I was waiting over an hour and I had to just walk out as i had to collect my kid. Even after stating this to the staff earlier. You would think if the wait time has increased that the staff would tell you or at least book you in at a time where you're not waiting halfa day to be seen.

Negative experience: Ciara, the receptionist, hung up on my face when I asked how long is the process for the doctor to write a referral letter for me to go to the injury unit for a possible fractured ankle bone. She said there were no appointments and that she doesn’t know if the doctor could write a referral and told me that she is hanging up. A few minutes later I called in, got another receptionist who gave me an appointment. I hope no one will need to deal with this receptionist. Message to management: if your receptionist cannot work under the work related pressure, does now know your processes and unable to provide critical timelines then I recommend you re-train them or take other measures.

Negative experience: Very bad at returning calls, they refuse to do house visits even for an elderly patient who has been with them for years. Took me 5 weeks to get an appointment for my mother and even then it was not with her own doctor. They don't have a proper record of what medication she has been given. Misdiagnosed a cist in her thumb for more than a year. The list goes on. Managed to find another doctor in the area.

Negative experience: The receptionists have become doctors.. 3 week wait, unable to wait, 3rd time I've to go Emergency Departments to get antibiotics .. ..changing doctors

Negative experience: Called the other day to see if a doctor could call us for an urgent matter after a surgery said they were too busy even for a quick 2 min call back for a referral, and the receptionist was so rude no call back will definitely be moving doctors

Fantastic experience: Dr. Mangan is conscientious and understanding, listens and tells it how it is, everything you'd want in a doctor. Very grateful for my experience. Thanks to all over there!

Fantastic experience: Dr Toiréas Moriarty was amazing to deal with, very warm, knowledgeable and I never felt rushed like I always have with other doctors. Would highly recommend.

Fantastic experience: Under new management, brilliant to deal with!! Understanding from reception to doctor

Negative experience: Made an appointment over the phone and whenni arrived they told me they weren't taking on new patients. Told me the number I rang must have been wrong despite showing the receptionist my call log where she confirmed the number was correct.

Negative experience: 18 days now im waiting for blood test results. When i call, doctors are busy... Absolutely shameful behaviour and patient neglecting staff.

Fantastic experience: Great services

Negative experience: They never call back and messed up a blood test.

Fantastic experience: The most kindest staff ever

Fantastic experience: Good

Fantastic experience: Very good

Fantastic experience: Lovely staff, approachable GP. My kid loves it goes it without a freight and comes out smiling.

Fantastic experience: Efficient

Negative experience: They don't accept any one

Fantastic experience: True professional

Fantastic experience: Very very good dermatologist Doctor Michael Casey ☺️ I highly recommend

Positive experience: They dont do blood tests for You to know your blood groupits too expensive they say..!

Fantastic experience: Friendly, professional service. Good range of services.

Positive experience: Good doctors

Fantastic experience: Great Medical centre, excellent doctors, that are very thorough and give you good care and time.

Fantastic experience: Bardzo dobry dermatolog dr Michael Casey

Fantastic experience: Very caring and thorough doctors and brilliantly short waiting times!